One has to keep the costs at bay when one lives at Guestling Towers and in an effort to do so, I today tried to get grips with my energy bill. I listen to so called experts on consumer programs, often telling us to compare our deals and find out what we can save.
So onto the internet I go and into the search engine I type comparison site. Well I do not need to tell you what came up, I am sure you have been there, all the usual suspects. In with the info and hey presto back came a list of all those energy suppliers who can sell me gas and electric cheaper than my current supplier. Ever the cynic I am deeply suspicious of these savings, not so much because I do not believe the quotes but because I fail to understand why my existing supplier is charging me more?
I called my current supplier and once the universal translator was turned on, I eventually was informed that the tariff I am on is the best they can offer.
As you will know through these pages, I have traveled all over the world and having been a diplomat, am used to the our native language being mangled by people from other nationalities. Naturally one makes allowances, as it is not their native tongue and generally speaking (no pun intended) I have been unable to speak theirs. If however you are going to run a call centre, from overseas, dedicated exclusively for the UK, might I suggest that the clarity of speaking English becomes rather important! I try to be patient and listen very carefully but it should not be such a trial to interact with these operatives!
Anyway, the upshot of all of this effort (and it was an effort), is that I will be changing my supplier, for savings can be made and savings for me, mean my meager funds will stretch further, one must be ever prudent, hey ho!
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